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Integration

Integration between Oracle CRM On Demand and other business critical applications is becoming a priority for companies of all sizes.

Sales, Marketing, and Customer Support executives are demanding productivity boosts that can only be delivered through application integration.

Advantages of Integration
  • Access install base information
  • Initiate quotes from CRM On Demand
  • View order history/account status
  • Report on ERP information
  • Up-sell & Cross sell campaign enablement

ALL ACCESSIBLE INSIDE CRM ON DEMAND!

Oracle CRM On Demand - Oracle E-Business Suite

Flavors of Integration
  • Oracle’s Application Integration Architecture: AIA is a service oriented architecture designed to integrate 2 or more enterprise applications. AIA’s Process Integration Packs (PIPs) support multi step business processes including quote to order and order to cash.
  • Cast Iron Integration Appliance: Cast Iron solutions enable customers to rapidly complete application-specific integrations using a "configuration, not coding" approach. By using a pre-configured template, enterprises complete business-critical projects in days rather than months.
  • Custom Integration: Choose from Service-Oriented Architecture (SOA) as well as a host of pre-packaged Web Services Integrations such as ERP reporting and asset and entitlement tracking.
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Integration Case StudyCase Study – See how one customer achieved 330% ROI in just 5 months

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